UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

Form 6-K

REPORT OF FOREIGN PRIVATE ISSUER

PURSUANT TO RULE 13a-16 OR 15d-16

OF THE SECURITIES EXCHANGE ACT OF 1934

For the month of May 2020

Commission File Number 1-14840

AMDOCS LIMITED

Hirzel House, Smith Street,

St. Peter Port, Island of Guernsey, GY1 2NG

Amdocs, Inc.

1390 Timberlake Manor Parkway, Chesterfield, Missouri 63017

(Address of principal executive offices)

Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F:

FORM 20-F  ☒             FORM 40-F  ☐

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):  ☐

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):  ☐

Indicate by check mark whether the registrant by furnishing the information contained in this form is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934:

YES  ☐            NO  ☒

If “Yes” is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): 82- _______

On May 7, 2020, Amdocs Limited (“Amdocs”) issued a press release announcing financial results for the quarter ended March 31, 2020. A copy of the press release is furnished as Exhibit 99.1 to this Report of Foreign Private Issuer on Form 6-K.

The information in this Form 6-K (including Exhibit 99.1) shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”) or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933 or the Exchange Act.

EXHIBIT INDEX

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

Exhibit 99.1

Amdocs Limited Reports Second Quarter Fiscal 2020 Results

Record Quarterly Revenue of $1.05 Billion

Strong Balance Sheet and Liquidity Position

Updates Fiscal 2020 Business Growth Outlook to Reflect Expected Impact of the COVID-19 Pandemic

Second Quarter Fiscal 2020 Highlights

(1)    Please refer to the Selected Financial Metrics tables below (figures may not sum because of rounding).

ST. LOUIS – May 7, 2020 – Amdocs Limited (NASDAQ: DOX) today reported operating results for the three months ended March 31, 2020.

“I am proud of our results for the second fiscal quarter, especially considering the global health and economic crisis created by the COVID-19 pandemic. We delivered record-high revenue, that was slightly above the midpoint of our guidance adjusting for foreign currency headwinds. We also had our best-ever quarter in North America, during which we secured a significant project with a major new logo. Around the world, Amdocs Media signed several new deals, including an expanded pan-European agreement at Liberty Global to deliver cloud-based seamless end user access to media content and communication services. At the operating level, we delivered stable profitability and we ended the quarter with solid free cash flow generation, a strong balance sheet and enough liquidity to support our ongoing business requirements and future growth investments,” said Shuky Sheffer, president and chief executive officer of Amdocs Management Limited.

Sheffer continued, “Amdocs was among the first in our industry to proactively address the business impact of the COVID-19 crisis. We quickly adapted our global operations to ensure business continuity and the health and well-being of our employees, customers and partners. By mid-March, nearly all our 25,000 employees were equipped to work from home, remotely operating the mission critical systems required to support our customers’ operations across 85 countries. Furthermore, we underwent this change while maintaining a high level of productivity, successfully completing an incredible 20 go-lives in March using new methodologies, best-in-class practices and a variety of remote deployment tools. I would like to take a moment to warmly thank our employees for their professionalism, commitment and ability to quickly adapt to new circumstances during this critical time.”

Sheffer concluded, “As a result of the business disruption caused by the COVID-19 pandemic, several deals did not close as planned in March. The slower pace of pipeline conversion is impacting our outlook in the fiscal second half, but we are encouraged to say that some deals have since been signed early in Q3. We believe we can still generate positive revenue and earnings growth at the midpoint of our guidance for the full fiscal year, as supported by the visibility of our 12-month backlog. We are providing a financial outlook

for the third fiscal quarter of fiscal 2020 and the full fiscal year 2020, but we remind you that these are based on our current expectations at a time of great uncertainty regarding the spread and severity of the COVID-19 pandemic and the adverse effects on the global economy remains. We remain confident in our leading market position serving the mission critical needs of the world’s largest communication and media companies, often under long-term managed services contracts with highly visible and recurring revenue streams attached. Additionally, we believe we have the right solutions to accelerate major industry drivers such as digital modernization, 5G and the journey to the cloud, and we will continue to invest during and after the pandemic to ensure we emerge from this crisis with an even stronger competitive advantage than before.”

Revenue

Revenue for the second fiscal quarter ended March 31, 2020 was $1,048 million, up $6 million sequentially from the first fiscal quarter of 2020 and up 2.8% as reported and 3.7% in constant currency as compared to last year’s second fiscal quarter. Revenue for the second fiscal quarter of 2020 includes a negative impact from foreign currency movements of approximately $6 million relative to the first quarter of fiscal 2020. Revenue was slightly above the midpoint of Amdocs’ guidance, adjusting for the negative impact of approximately $8 million of foreign currency movements relative to guidance.

Net Income and Earnings Per Share

The Company’s GAAP net income for the second quarter of fiscal 2020 was $127.0 million, or $0.94 per diluted share, compared to GAAP net income of $124.3 million, or $0.90 per diluted share, in the prior fiscal year’s second quarter. Net income on a non-GAAP basis was $145.7 million, or $1.08 per diluted share, compared to non-GAAP net income of $147.0 million, or $1.06 per diluted share, in the second quarter of fiscal 2019. Non-GAAP net income excludes amortization of purchased intangible assets and other acquisition-related costs, changes in certain acquisitions related liabilities measured at fair value, equity-based compensation expenses, net of related tax effects, in the second quarter of fiscal 2020 and in the second quarter of fiscal 2019.

For further details of reconciliation of selected financial metrics from GAAP to Non-GAAP, please refer to the tables below.

Returning Cash to Shareholders

Twelve-month Backlog

Twelve-month backlog, which includes anticipated revenue related to contracts, estimated revenue from managed services contracts, letters of intent, maintenance and estimated on-going support activities, was $3.46 billion at the end of the second quarter of fiscal 2020, down $60 million from the end of the prior quarter and up 2.1% as compared to last year’s second fiscal quarter. Adjusting for foreign currency movements, twelve-month backlog was approximately flat on a sequential basis.

Third Quarter Fiscal 2020 Outlook

Full Year Fiscal 2020 Outlook

Our third fiscal quarter 2020 and full year fiscal 2020 outlook takes into consideration the Company’s current expectations regarding macro and industry specific risks and various uncertainties and certain assumptions that we will discuss on our earnings conference call. However, Amdocs notes market dynamics continue to shift rapidly and that it cannot predict all possible outcomes, including those resulting from the COVID-19 pandemic, which has created a significant amount of uncertainty, and from T-Mobile’s recently completed merger with Sprint, or from other current and potential customer consolidation activity.

Conference Call Details

Amdocs will host a conference call on May 7, 2020 at 5:00 p.m. Eastern Time to discuss the Company’s second quarter of fiscal 2020 results. To participate, please dial +1 (844) 513-7152, or +1 (508) 637-5600 outside the United States, approximately 15 minutes before the call and enter passcode 3006068. The call will also be carried live on the Internet via the Amdocs website, www.amdocs.com.

Non-GAAP Financial Measures

This release includes non-GAAP diluted earnings per share and other non-GAAP financial measures, including free cash flow and normalized free cash flow, non-GAAP cost of revenue, non-GAAP research and development, non-GAAP selling, general and administrative, non-GAAP operating income, non-GAAP operating margin, non-GAAP interest and other expenses, net, non-GAAP income taxes, non-GAAP effective tax rate, non-GAAP net income and non-GAAP diluted earnings per share growth. These non-GAAP measures exclude the following items:

Free cash flow equals cash generated by operating activities less net capital expenditures and other. Normalized free cash flow, a measure of our operating performance, is further adjusted to exclude net capital expenditures related to the new campus development, payments for previously expensed restructuring charges, payments for legal dispute settlement, and payments of acquisition related liabilities. These non-GAAP financial measures are not in accordance with, or an alternative for, generally accepted accounting principles and may be different from non-GAAP financial measures used by other companies. In addition, these non-GAAP financial measures are not based on any comprehensive set of accounting rules or principles. Amdocs believes that non-GAAP financial measures have limitations in that they do not reflect all of the amounts associated with Amdocs’ results of operations as determined in accordance with GAAP and that these measures should only be used to evaluate Amdocs’ results of operations in conjunction with the corresponding GAAP measures.

Amdocs believes that the presentation of non-GAAP diluted earnings per share and other financial measures, including free cash flow and normalized free cash flow, non-GAAP cost of revenue, non-GAAP research and development, non-GAAP selling, general and administrative, non-GAAP operating income, non-GAAP operating margin, non-GAAP interest and other expenses, net, non-GAAP income taxes, non-GAAP effective tax rate, non-GAAP net income and non-GAAP diluted earnings per share growth when shown in conjunction with the corresponding GAAP measures, provides useful information to investors and management regarding financial and business trends relating to its financial condition and results of operations, as well as the net amount of cash generated by its business operations after taking into account capital spending required to maintain or expand the business.

For its internal budgeting process and in monitoring the results of the business, Amdocs’ management uses financial statements that do not include amortization of purchased intangible assets and other acquisition-related costs, changes in certain acquisition-related liabilities measured at fair value, non-recurring and unusual charges, equity-based compensation expense, other and related tax effects. Amdocs’ management also uses the foregoing non-GAAP financial measures, in addition to the corresponding GAAP measures, in reviewing the financial results of Amdocs. In addition, Amdocs believes that significant groups of investors exclude these items in reviewing its results and those of its competitors, because the amounts of the items between companies can vary greatly depending on the assumptions used by an individual company in determining the amounts of the items.

Amdocs further believes that, where the adjustments used in calculating non-GAAP diluted earnings per share are based on specific, identified amounts that impact different line items in the Consolidated Statements of Income (including cost of revenue, research and development, selling, general and administrative, operating income, interest and other expenses, net, income taxes and net income), it is useful to investors to understand how these specific line items in the Consolidated Statements of Income are affected by these adjustments. Please refer to the Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP tables below.

Supporting Resources

About Amdocs

Amdocs’ purpose is to enrich lives and progress society, using creativity and technology to build a better connected world. Amdocs and its 25,000 employees partner with the leading players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019.

For more information, visit Amdocs at www.amdocs.com.

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, the duration and severity of the COVID-19 pandemic, and its impact on the global economy, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs’ filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2019 filed on December 16, 2019 and our Form 6-K furnished for the first quarter of fiscal 2020 on February 18, 2020.

Contact:

Matthew Smith

Head of Investor Relations

Amdocs

314-212-8328

E-mail: dox_info@amdocs.com

AMDOCS LIMITED

Consolidated Statements of Income

(in thousands, except per share data)

AMDOCS LIMITED

Selected Financial Metrics

(In thousands, except per share data)

Free Cash Flows and Normalized Free Cash Flow

(In thousands)

(*) The amounts under “Purchase of property and equipment, net” and the amounts under “Net capital expenditures related to the new campus development”, include proceeds from sale of property and equipment of $82 and $63, for the six months ended March 31, 2020 and 2019, respectively, and proceeds of $9,676 relating to the refund of betterment levy, for the six months ended March 31, 2019 ($4,776 of which was a refund to the noncontrolling interests).

AMDOCS LIMITED

Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP

(In thousands)

AMDOCS LIMITED

Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP

(In thousands)

AMDOCS LIMITED

Condensed Consolidated Balance Sheets

(In thousands)

AMDOCS LIMITED

Consolidated Statements of Cash Flows

(In thousands)

(*) The amounts under “Purchase of property and equipment, net”, include proceeds from sale of property and equipment of $82 and $63, for the six months ended March 31, 2020 and 2019, respectively, and proceeds of $9,676 relating to the refund of betterment levy for the six months ended March 31, 2019 ($4,776 of which was a refund to the noncontrolling interests).

AMDOCS LIMITED

Supplementary Information

(In millions)

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