e6vk
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 6-K
REPORT OF FOREIGN PRIVATE ISSUER
PURSUANT TO RULE 13a-16 OR 15d-16 UNDER
THE SECURITIES EXCHANGE ACT OF 1934
For the month of April, 2010
Commission File Number 1-14840
AMDOCS LIMITED
Suite 5, Tower Hill House Le Bordage
St. Peter Port, Island of Guernsey, GY1 3QT
Amdocs, Inc.
1390 Timberlake Manor Parkway, Chesterfield, Missouri 63017
(Address of principal executive offices)
Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.
FORM 20-F þ            FORM 40-F o
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1): o
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7): o
Indicate by check mark whether the registrant by furnishing the information contained in this Form is also thereby furnishing the information to the Commission pursuant to rule 12g3-2(b) under the Securities Exchange Act of 1934.
YES o            NO þ
 
 


 

     On April 22, 2010, Amdocs Limited (“Amdocs”) issued a press release announcing financial results for the quarter ended March 31, 2010. A copy of the press release is furnished as Exhibit 99.1 to this Report of Foreign Private Issuer on Form 6-K.
     The information in this Form 6-K (including Exhibit 99.1) shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”) or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933 or the Exchange Act.

 


 

SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
         
  AMDOCS LIMITED
 
 
  By:  /s/ Thomas G. O’Brien    
    Thomas G. O’Brien   
    Treasurer and Secretary
Authorized U.S. Representative 
 
 
Date: April 22, 2010

 


 

EXHIBIT INDEX
     
EXHIBIT NO.   DESCRIPTION
99.1
  Amdocs Limited Press Release dated April 22, 2010.

 

exv99w1
Exhibit 99.1
(AMDOCS LOGO)
Amdocs Limited Reports Quarterly Revenue of $744 Million, up 4.6% YoY
$700 Million Share Repurchase Program Authorized
Key highlights:
    Second fiscal quarter revenue of $744 million, compared to the $730-$750 million guidance range. Foreign currency movements negatively impacted revenue by approximately $6 million relative to the Company’s expectations when it issued guidance on January 20, 2010
 
    Second quarter non-GAAP operating income of $135 million; non-GAAP operating margin of 18.2%; GAAP operating income of $103 million
 
    Second quarter diluted non-GAAP EPS of $0.56, excluding amortization of purchased intangible assets and other acquisition related costs, impairment on investment in a subsidiary, and equity-based compensation expense, net of related tax effects, compared to the $0.52-$0.56 guidance range
 
    Diluted GAAP EPS of $0.33 for the second quarter, lower than the $0.40-$0.45 guidance range due to a $0.10 one-time charge resulting from the impairment of the Company’s investment in Longshine
 
    Free cash flow of $148 million for the second quarter
 
    Twelve-month backlog of $2.46 billion at the end of the second quarter, up $35 million from the end of the first quarter of 2010
 
    Third fiscal quarter of 2010 guidance: Expected revenue of approximately $750-$765 million and diluted non-GAAP EPS of $0.55-$0.58, excluding acquisition-related costs and approximately $0.04-$0.05 per share of equity-based compensation expense, net of related tax effects. Diluted GAAP EPS is expected to be approximately $0.41-$0.46
 
    The board of directors has authorized a share repurchase plan allowing the repurchase of up to $700 million of ordinary shares over the next twelve months
St. Louis, MO — April 22, 2010 — Amdocs Limited (NYSE: DOX) today reported that for its second fiscal quarter of 2010 ended March 31, 2010, revenue was $744.0 million, up 2.6%

 


 

sequentially from the first fiscal quarter of 2010 and up 4.6% as compared to last year’s second fiscal quarter. Net income on a non-GAAP basis was $116.9 million, or $0.56 per diluted share, compared to non-GAAP net income of $104.9 million, or $0.50 per diluted share, in the second quarter of fiscal 2009. Non-GAAP net income excludes amortization of purchased intangible assets and other acquisition related costs, impairment on investment in a subsidiary and equity-based compensation expense of $48.3 million, net of related tax effects, in the second quarter of fiscal 2010 and excludes such amortization, and equity-based compensation expense of $24.2 million, net of related tax effects, in the second quarter of fiscal 2009. The Company’s GAAP net income for the second quarter of fiscal 2010 was $68.6 million, or $0.33 per diluted share, compared to GAAP net income of $80.6 million, or $0.39 per diluted share, in the prior year’s second quarter.
“We are very pleased with our performance in the second fiscal quarter, and we believe our results and outlook are evidence of our competitive advantages which are, in turn, driving improved new project activity globally and continued strength in managed services and cable/satellite. Our CES 8 product launch has begun to resonate in the market and is now providing Amdocs an incremental tailwind for demand for our products and services, compounding on the effects of improving economic conditions,” said Dov Baharav, chief executive officer of Amdocs Management Limited.
Baharav continued, “Additionally, in our ongoing effort to align the business with the greatest opportunities in the market and augment our core strategies through focused corporate development actions, we made several important decisions recently. First, we acquired MX Telecom to continue building our presence in mobile payments and expand the OpenMarket footprint outside of the US. Second, we just signed an agreement this week to acquire Streamezzo, a mobile internet application development platform, to broaden our solutions in digital services delivery, and we expect to close the transaction during the third quarter, subject to customary closing conditions. Last, we believe we have better aligned our strategy to the specific needs of Chinese service providers by divesting a majority stake in Longshine.”
Baharav concluded, “As a result of the trends we are observing in the business, we believe we can achieve at least the 1-2% sequential quarterly revenue growth (in constant currency) we had previously planned for throughout the remainder of fiscal 2010. Additionally, our

 


 

Board has authorized a $700 million share repurchase program given the strength of our capital position and our confidence in the long-term growth opportunities for Amdocs.”
Financial Discussion of Second Fiscal Quarter Results
Free cash flow was $148 million for the quarter, comprised of cash flow from operations of $165 million less approximately $17 million in net capital expenditures and other.
Twelve-month backlog, which includes anticipated revenue related to contracts, estimated revenue from managed services contracts, letters of intent, maintenance and estimated on-going support activities, was $2.46 billion at the end of the second quarter of fiscal 2010.
Financial Outlook
Amdocs expects that revenue for the third quarter of fiscal 2010 will be approximately $750-$765 million. Amdocs expects diluted earnings per share on a non-GAAP basis for the third quarter to be $0.55-$0.58, excluding acquisition-related costs and approximately $0.04-$0.05 per share of equity-based compensation expense, net of related tax effects. Amdocs estimates GAAP diluted earnings per share for the third quarter will be $0.41-$0.46.
Share Repurchase Plan
Amdocs Limited’s board of directors has authorized a share repurchase plan allowing the repurchase of up to $700 million of its outstanding ordinary shares over the next twelve months. The authorization permits Amdocs to purchase its ordinary shares in open market or privately negotiated transactions at times and prices considered appropriate by the Company.
About Streamezzo
Streamezzo is a provider of a development platform for the creation and the deployment of Rich Mobile Internet Applications across multiple mobile operating systems and devices. Streamezzo’s Rich Mobile Internet Applications, such as Mobile TV, Music store, and StoreFront, provide attractive revenue opportunities for mobile operators, content providers, and application developers.
Conference Call Details

 


 

Amdocs will host a conference call on April 22, 2010 at 5 p.m. Eastern Time to discuss the Company’s second quarter results. The call will be carried live on the Internet via the Amdocs website, www.amdocs.com.
Non-GAAP Financial Measures
This release includes non-GAAP diluted earnings per share and other non-GAAP financial measures, including free cash flow, non-GAAP cost of service, non-GAAP research and development, non-GAAP selling, general and administrative, non-GAAP operating income, non-GAAP operating margin, non-GAAP income taxes and non-GAAP net income. These non-GAAP measures exclude the following items:
    amortization of purchased intangible assets and other acquisition related costs;
 
    in-process research and development write-off;
 
    restructuring charges;
 
    equity-based compensation expense; and
 
    impairment on investment in a subsidiary;
 
    tax effects related to the above.
These non-GAAP financial measures are not in accordance with, or an alternative for, generally accepted accounting principles and may be different from non-GAAP financial measures used by other companies. In addition, these non-GAAP financial measures are not based on any comprehensive set of accounting rules or principles. Amdocs believes that non-GAAP financial measures have limitations in that they do not reflect all of the amounts associated with Amdocs’ results of operations as determined in accordance with GAAP and that these measures should only be used to evaluate Amdocs’ results of operations in conjunction with the corresponding GAAP measures.
Amdocs believes that the presentation of non-GAAP diluted earnings per share and other financial measures, including free cash flow, non-GAAP cost of service, non-GAAP research and development, non-GAAP selling, general and administrative, non-GAAP operating income, non-GAAP operating margin, non-GAAP income taxes and non-GAAP net income, when shown in conjunction with the corresponding GAAP measures, provides useful information to investors and management regarding financial and business trends relating to

 


 

its financial condition and results of operations, as well as the net amount of cash generated by its business operations after taking into account capital spending required to maintain or expand the business.
For its internal budgeting process and in monitoring the results of the business, Amdocs’ management uses financial statements that do not include amortization of purchased intangible assets, in-process research and development write-off, restructuring charges, equity-based compensation expense, and related tax effects. Amdocs’ management also uses the foregoing non-GAAP financial measures, in addition to the corresponding GAAP measures, in reviewing the financial results of Amdocs. In addition, Amdocs believes that significant groups of investors exclude these non-cash expenses in reviewing its results and those of its competitors, because the amounts of the expenses between companies can vary greatly depending on the assumptions used by an individual company in determining the amounts of the expenses.
Amdocs further believes that, where the adjustments used in calculating non-GAAP diluted earnings per share are based on specific, identified amounts that impact different line items in the Consolidated Statements of Income (including cost of service, research and development, selling, general and administrative, operating income, income taxes and net income), it is useful to investors to understand how these specific line items in the Consolidated Statements of Income are affected by these adjustments.
Please refer to the Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP tables below.
About Amdocs
Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs’ offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of $2.86 billion in fiscal 2009, Amdocs has approximately

 


 

18,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at www.amdocs.com.
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs ability to grow in the business markets that it serves, Amdocs ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2009 filed on December 7, 2009 and in our quarterly 6-K filed February 8, 2010.
Contact:
Elizabeth W. Grausam
Vice President of Investor Relations
Amdocs
314-212-8328
E-mail: dox_info@amdocs.com

 


 

AMDOCS LIMITED
Consolidated Statements of Income
(in thousands, except per share data)
                                 
    Three months ended     Six months ended  
    March 31,     March 31,  
    2010     2009     2010     2009  
Revenue:
                               
License
  $ 25,949     $ 37,203     $ 50,099     $ 81,804  
Service
    718,020       673,881       1,418,681       1,383,119  
 
                       
 
    743,969       711,084       1,468,780       1,464,923  
Operating expenses:
                               
Cost of license
    745       569       1,187       1,560  
Cost of service
    475,440       455,997       937,655       940,048  
Research and development
    51,190       52,750       101,296       108,979  
Selling, general and administrative
    92,028       84,308       183,608       174,573  
Amortization of purchased intangible assets and other
    21,439       21,501       42,758       41,755  
Restructuring charges and in-process research and development
                      20,780  
 
                       
 
    640,842       615,125       1,266,504       1,287,695  
 
                       
Operating income
    103,127       95,959       202,276       177,228  
 
                               
Interest expense and other, net
    22,761       5,763       23,476       3,528  
 
                       
Income before income taxes
    80,366       90,196       178,800       173,700  
 
                               
Income taxes
    11,816       9,566       21,897       18,823  
 
                       
Net income
  $ 68,550     $ 80,630     $ 156,903     $ 154,877  
 
                       
Basic earnings per share
  $ 0.33     $ 0.40 *   $ 0.76     $ 0.76 *
 
                       
Diluted earnings per share
  $ 0.33     $ 0.39 *   $ 0.76     $ 0.74 *
 
                       
Basic weighted average number of shares outstanding
    206,025       203,827 *     205,724       203,701 *
 
                       
Diluted weighted average number of shares outstanding
    207,691       210,645 *     207,174       211,857 *
 
                       
 
*   The basic and diluted weighted average number of shares outstanding for the three and six months ended March 31, 2009 have been retroactively adjusted to reflect the adoption of new Earnings Per Share authoritative guidance requiring the inclusion of unvested share-based payment awards containing nonforfeiture rights to dividends or dividend equivalents in the calculation of basic weighted average number of shares outstanding. This adjustment had no impact on the basic and diluted earnings per share for the three and six months ended March 31, 2009.

 


 

AMDOCS LIMITED
Selected Financial Metrics
(in thousands, except per share data)
                                 
    Three months ended   Six months ended
    March 31,   March 31,
    2010   2009   2010   2009
 
                               
Revenue
  $ 743,969     $ 711,084     $ 1,468,780     $ 1,464,923  
Non-GAAP operating income
    135,284       127,977       266,605       263,697  
Non-GAAP net income
    116,870       104,875       229,997       221,125  
Non-GAAP diluted earnings per share
  $ 0.56     $ 0.50 *   $ 1.11     $ 1.05 *
Diluted weighted average number of shares outstanding
    207,691       210,645 *     207,174       211,857 *
 
*   The basic and diluted weighted average number of shares outstanding for the three and six months ended March 31, 2009 have been retroactively adjusted to reflect the adoption of new Earnings Per Share authoritative guidance requiring the inclusion of unvested share-based payment awards containing nonforfeiture rights to dividends or dividend equivalents in the calculation of basic weighted average number of shares outstanding. This adjustment had no impact on the basic and diluted earnings per share for the three and six months ended March 31, 2009.

 


 

AMDOCS LIMITED
Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP
(in thousands)
                                                 
                    Three months ended                
                    March 31, 2010                
            Reconciliation items        
            Amortization                              
            of purchased             Impairment on                
            intangible     Equity based     investment                
            assets and     compensation     in a             Non-  
    GAAP     other     expense     subsidiary     Tax effect     GAAP  
     
Operating expenses:
                                               
Cost of license
  $ 745     $     $     $     $     $ 745  
Cost of service
    475,440             (4,967 )                 470,473  
Research and development
    51,190             (1,004 )                 50,186  
Selling, general and administrative
    92,028             (4,747 )                 87,281  
Amortization of purchased intangible assets and other
    21,439       (21,439 )                        
     
Total operating expenses
    640,842       (21,439 )     (10,718 )                 608,685  
     
 
Operating income
    103,127       21,439       10,718                   135,284  
     
 
Interest expense and other, net
    22,761                   (21,800 )           961  
     
 
Income taxes
    11,816                         5,637       17,453  
     
 
Net income
  $ 68,550     $ 21,439     $ 10,718     $ 21,800     $ (5,637 )   $ 116,870  
     

 


 

AMDOCS LIMITED
Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP
(in thousands)
                                         
    Three months ended
    March 31, 2009
            Reconciliation items    
            Amortization of   Equity based        
            purchased   compensation        
    GAAP   intangible assets   expense   Tax effect   Non-GAAP
     
Operating expenses:
                                       
Cost of license
  $ 569     $     $     $     $ 569  
Cost of service
    455,997             (4,950 )           451,047  
Research and development
    52,750             (977 )           51,773  
Selling, general and administrative
    84,308             (4,590 )           79,718  
Amortization of purchased intangible assets and other
    21,501       (21,501 )                  
     
Total operating expenses
    615,125       (21,501 )     (10,517 )           583,107  
     
 
                                       
Operating income
    95,959       21,501       10,517             127,977  
     
 
                                       
Income taxes
    9,566                   7,773       17,339  
     
 
                                       
Net income
  $ 80,630     $ 21,501     $ 10,517     $ (7,773 )   $ 104,875  
     

 


 

AMDOCS LIMITED
Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP
(in thousands)
                                                 
    Six months ended
    March 31, 2010
            Reconciliation items    
            Amortization of           Impairment on        
            purchased   Equity based   investment        
            intangible assets   compensation   in a        
    GAAP   and other   expense   subsidiary   Tax effect   Non-GAAP
     
Operating expenses:
                                               
Cost of license
  $ 1,187     $     $     $     $     $ 1,187  
Cost of service
    937,655             (9,752 )                 927,903  
Research and development
    101,296             (2,137 )                 99,159  
Selling, general and administrative
    183,608             (9,682 )                 173,926  
Amortization of purchased intangible assets and other
    42,758       (42,758 )                        
     
Total operating expenses
    1,266,504       (42,758 )     (21,571 )                 1,202,175  
     
 
                                               
Operating income
    202,276       42,758       21,571                   266,605  
     
 
                                               
Interest expense and other, net
    23,476                   (21,800 )           1,676  
     
 
                                               
Income taxes
    21,897                         13,035       34,932  
     
 
                                               
Net income
  $ 156,903     $ 42,758     $ 21,571     $ 21,800     $ (13,035 )   $ 229,997  
     

 


 

AMDOCS LIMITED
Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP
(in thousands)
                                                 
    Six months ended
    March 31, 2009
            Reconciliation items    
                    Restructuring            
            Amortization of   charges and in-   Equity based        
            purchased   process research   compensation        
    GAAP   intangible assets   and development   expense   Tax effect   Non-GAAP
     
Operating expenses:
                                               
Cost of license
  $ 1,560     $     $     $     $     $ 1,560  
Cost of service
    940,048                   (10,661 )           929,387  
Research and development
    108,979                   (2,039 )           106,940  
Selling, general and administrative
    174,573                   (11,234 )           163,339  
Amortization of purchased intangible assets and other
    41,755       (41,755 )                        
Restructuring charges and in-process research and development
    20,780             (20,780 )                  
     
Total operating expenses
    1,287,695       (41,755 )     (20,780 )     (23,934 )           1,201,226  
     
 
                                               
Operating income
    177,228       41,755       20,780       23,934             263,697  
     
 
                                               
Income taxes
    18,823                         20,221       39,044  
     
 
                                               
Net income
  $ 154,877     $ 41,755     $ 20,780     $ 23,934     $ (20,221 )   $ 221,125  
     

 


 

AMDOCS LIMITED
Condensed Consolidated Balance Sheets
(in thousands)
                 
    As of  
    March 31,     September 30,  
    2010     2009  
 
               
ASSETS
               
 
               
Current assets
               
Cash, cash equivalents and short-term interest-bearing investments
  $ 1,361,499     $ 1,173,041  
Accounts receivable, net, including unbilled of $38,807and $21,749, respectively
    484,764       454,965  
Deferred income taxes and taxes receivable
    118,794       117,848  
Prepaid expenses and other current assets
    90,317       126,704  
 
           
Total current assets
    2,055,374       1,872,558  
 
               
Equipment and leasehold improvements, net
    254,180       279,659  
Goodwill and other intangible assets, net
    1,883,765       1,766,761  
Other noncurrent assets
    433,614       409,439  
 
           
Total assets
  $ 4,626,933     $ 4,328,417  
 
           
 
               
LIABILITIES AND SHAREHOLDERS’ EQUITY
               
 
               
Current liabilities
               
Accounts payable, accruals and other
  $ 463,457     $ 415,371  
Deferred revenue
    189,489       186,158  
Deferred income taxes and taxes payable
    13,507       9,338  
 
           
Total current liabilities
    666,453       610,867  
Noncurrent liabilities and other
    557,085       504,497  
Shareholders’ equity
    3,403,395       3,213,053  
 
           
Total liabilities and shareholders’ equity
  $ 4,626,933     $ 4,328,417  
 
           

 


 

AMDOCS LIMITED
Consolidated Statements of Cash Flows
(in thousands)
                 
    Six months ended March 31,  
    2010     2009  
 
               
Cash Flow from Operating Activities:
               
Net income
  $ 156,903     $ 154,877  
Reconciliation of net income to net cash provided by operating activities:
               
Depreciation and amortization
    97,524       98,491  
Impairment on investment in a subsidiary
    21,800        
In-process research and development
          5,640  
Loss on sale of equipment
    148        
Equity-based compensation expense
    21,571       23,934  
Deferred income taxes
    (4,312 )     11,258  
Gain on repurchase of convertible notes
          (2,185 )
Excess tax benefit from equity-based compensation
    (98 )     (2 )
(Gain) loss from short-term interest-bearing investments
    (427 )     4,991  
Net changes in operating assets and liabilities, net of amounts acquired:
               
Accounts receivable
    (12,355 )     67,244  
Prepaid expenses and other current assets
    28,485       5,905  
Other noncurrent assets
    (26,540 )     21,725  
Accounts payable, accrued expenses and accrued personnel
    34,846       (61,315 )
Deferred revenue
    30,586       (49,005 )
Income taxes payable
    2,571       (15,932 )
Other noncurrent liabilities
    7,373       (44,027 )
 
           
Net cash provided by operating activities
    358,075       221,599  
 
           
 
               
Cash Flow from Investing Activities:
               
Payments for purchase of equipment , net
    (40,074 )     (47,478 )
Proceeds from sale of short-term interest-bearing investments
    747,201       323,234  
Purchase of short-term interest-bearing investments
    (871,945 )     (376,579 )
Net cash paid for acquisitions
    (149,685 )     (61,855 )
 
           
Net cash used in investing activities
    (314,503 )     (162,678 )
 
           
 
               
Cash Flow from Financing Activities:
               
Borrowing under long-term financing arrangements
          450,000  
Redemption and repurchase of convertible notes
          (446,795 )
Repurchase of shares
          (20,014 )
Proceeds from employee stock options exercised
    17,325       1,797  
Payments under capital lease and short-term financing arrangements
    (223 )     (410 )
Excess tax benefit from equity-based compensation
    98       2  
 
           
Net cash provided by (used in) financing activities
    17,200       (15,420 )
 
           
 
               
Net increase in cash and cash equivalents
    60,772       43,501  
Cash and cash equivalents at beginning of period
    728,762       718,850  
 
           
Cash and cash equivalents at end of period
  $ 789,534     $ 762,351  
 
           

 


 

AMDOCS LIMITED
Supplementary Information
(in millions)
                                         
    Three months ended  
    March 31,     December 31,     September 30,     June 30,     March 31,  
    2010     2009     2009     2009     2009  
North America
  $ 572.4     $ 547.6     $ 528.0     $ 527.7     $ 539.8  
Europe
    92.1       89.5       93.0       84.4       105.0  
Rest of World
    79.5       87.7       86.4       78.2       66.3  
 
                             
Total Revenue
  $ 744.0     $ 724.8     $ 707.4     $ 690.3     $ 711.1  
 
                             
                                         
    Three months ended  
    March 31,     December 31,     September 30,     June 30,     March 31,  
    2010     2009     2009     2009     2009  
Customer Experience Systems
  $ 689.0     $ 678.4     $ 668.6     $ 647.9     $ 668.0  
Directory
    55.0       46.4       38.8       42.4       43.1  
 
                             
Total Revenue
  $ 744.0     $ 724.8     $ 707.4     $ 690.3     $ 711.1  
 
                             
                                         
    As of  
    March 31,     December 31,     September 30,     June 30,     March 31,  
    2010     2009     2009     2009     2009  
12-Month Backlog
  $ 2,460     $ 2,425     $ 2,385     $ 2,370     $ 2,370  
 
                             
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