Amdocs continues market share lead in BSS, OSS, SDP; ranked first in
customer and billing management and professional services
ST. LOUIS, June 19 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the
leading provider of customer experience systems, today announced Gartner, Inc.
has ranked Amdocs the worldwide market share leader in the Telecommunications
Software Management Systems marketplace based on total revenue for 2008.* The
report assesses vendors of business support systems (BSS), operational support
systems (OSS) and service delivery platforms (SDPs).
Gartner's report recognizes worldwide leadership in market share and
revenues, and based on revenues, ranked Amdocs at the top of the list above
the 49 other vendors evaluated in the study. Amdocs also secured the top spot
for worldwide vendor rankings by solution type and delivery options in the
areas of Customer Billing Management and Professional Services.
The Amdocs Customer Experience Systems portfolio - CES 7.5 - continues to
attract service providers around the world for its innovation in the areas of
BSS, OSS and SDPs. The company continues to enhance the product suite with the
recent delivery of significant innovations in OSS and digital content and
commerce, including the first and only fully integrated product and service
catalog to ease new product introductions, the first and only complete OSS
portfolio for the cable industry, and new offerings to help service providers
reduce costs and monetize their assets when introducing digital commerce and
content offerings.
In the past fiscal year, Amdocs CES 7.5 has been selected by a number of
the world's leading service providers in both established and growth markets,
including:
-- North America's Clearwire - selected Amdocs to support its rapid
launch of new products
-- Rogers - selected Amdocs to support its quadruple-play offering
-- J:COM, Japan's largest multi-play provider - selected Amdocs to
support its sustained subscriber growth
*Market Share: Telecom Operations Management Systems (BSS, OSS and SDP),
Worldwide, 2006-2008, 05-May-2009 Martina Kurth, Norbert J. Scholz, Kamlesh
Bhatia
About Amdocs CES
Amdocs CES (customer experience systems) is an integrated portfolio that
delivers the operating environment service providers need to transform from
providers of utility voice, data and video services into purveyors of the
digital lifestyle. Amdocs CES allows providers to deliver an optimal customer
experience--personalized, participatory and timely across any service,
location and device. The Amdocs CES Portfolio leverages Amdocs business
process best practices based on real-world scenarios, and transcends
traditional business support systems (BSS), operational support systems (OSS)
and service delivery platforms (SDPs) to enable service providers to address
both current and emerging customer experience business processes. Amdocs'
unique business model focuses on enabling its customers to create
differentiation and build brand, loyalty, profitability and competitive
leadership. Please visit www.amdocs.com/cesportfolio for more information.
About Amdocs
Amdocs is the market leader in customer experience systems innovation,
enabling world-leading service providers to deliver an integrated, innovative
and intentional customer experienceTM at every point of service. Amdocs
provides solutions that deliver customer experience excellence, combining the
software, services and expertise to help its customers execute their
strategies and achieve service, operational and financial excellence. A global
company with revenue of $3.16 billion in fiscal 2008, Amdocs has more than
17,000 employees and serves customers in more than 50 countries around the
world. For more information, visit Amdocs at www.amdocs.com.
Amdocs Forward-Looking Statement
This press release includes information that constitutes forward-looking
statements made pursuant to the safe harbor provision of the Private
Securities Litigation Reform Act of 1995, including statements about Amdocs'
growth and business results in future quarters. Although we believe the
expectations reflected in such forward-looking statements are based upon
reasonable assumptions, we can give no assurance that our expectations will be
obtained or that any deviations will not be material. Such statements involve
risks and uncertainties that may cause future results to differ from those
anticipated. These risks include, but are not limited to, the effects of
general economic conditions, Amdocs' ability to grow in the business segments
it serves, adverse effects of market competition, rapid technological shifts
that may render the Company's products and services obsolete, potential loss
of a major customer, our ability to develop long-term relationships with our
customers, and risks associated with operating businesses in the international
market. Amdocs may elect to update these forward-looking statements at some
point in the future, however the Company specifically disclaims any obligation
to do so. These and other risks are discussed at greater length in the
Company's filings with the Securities and Exchange Commission, including in
our Annual Report on Form 20-F for the fiscal year ended September 30, 2008,
filed on December 8, 2008, and in our quarterly 6-K furnished on February 9
and May 12, 2009.
SOURCE Amdocs
-0- 06/19/2009
/CONTACT: Garland Harwood of Weber Shandwick, +1-212-445-8373, or
gharwood@webershandwick.com, for Amdocs/
/Web Site: http://www.amdocs.com /
(DOX DOX)
CO: Amdocs
ST: Missouri
IN: TLS CPR STW
SU: AWD SVY
PR
-- NY34872 --
4872 06/19/2009 06:00 EDT http://www.prnewswire.com
